Last updated: 25 June 2026
This Privacy Policy explains how Kurela Cognisive Pvt Ltd ("Kurela", "we", "us") collects, uses, discloses and safeguards your information when you visit https://www.kurela.in or contact us. We are committed to handling your data responsibly and in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information we collect
- Information you give us: when you submit an enquiry or contact form, we collect your name, email address, phone number, company/institution and the message you send.
- Technical information: our hosting and content-delivery providers may process limited technical data (such as IP address and browser type) to deliver and secure the website.
How we use your information
- To respond to your enquiries and provide the information, services or demos you request.
- To communicate with you about our products and services where you have asked us to.
- To operate, maintain, secure and improve our website.
- To comply with our legal obligations.
How we share your information
We do not sell your personal information. We may share it with trusted service providers who help us run our business, under appropriate confidentiality and data-protection obligations, including:
- Cloud hosting & content delivery — Amazon Web Services (AWS), which hosts this website and processes limited technical data to deliver and secure it.
- Business email — Microsoft 365, used to receive and respond to your enquiries.
- Customer-relationship management — our own KloudOps system, used to manage enquiries and follow up with you.
We may also disclose information where required by law, regulation or legal process, or to protect our rights, our users or the public.
Data retention
We keep your information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When it is no longer needed, we securely delete or anonymise it.
Data security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw any consent you have given. To exercise these rights, contact us using the details below; we will respond within the time required by applicable law.
Children's privacy
This website is intended for businesses and institutions and is not directed at children. We do not knowingly collect personal information from children.
Cookies
For information about the cookies and similar technologies we use, please see our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date shown above.
Grievance Officer & contact
If you have any questions about this policy, or a concern or grievance about how your personal data is handled, you can contact our Grievance Officer:
Kurela Cognisive Pvt Ltd
1st Floor, Manjeera Majestic, KPHB, Hyderabad, Telangana, India
Email: contact@kurela.in
Phone: +91-40-55334499